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ABCSB provides Maintenance Program in each of its fields of technology.
The Maintenance Program offers Standard, Tailor-made and ‘On-Call Basis’ maintenance options. The standard maintenance program is designed to suit a typical maintenance and services procedure which is widely practiced in the industry, while the tailor-made program is offered to suit client’s maintenance requirements and wishes. On-Call Basis maintenance program is designed to provide client who owns minimal or limited scope of asset or systems. To help welcome all incoming concerns and issues from our clients, a HelpDesk was created, which provides login journal entry and in which desk is equipped with three (3) channels of communication as of the following:
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HelpDesk Hotline : (603) 9281-3371 (9am-5pm) HelpDesk Facsimile : (603) 9281-0372 HelpDesk Email : support@aglowbiz.com |
Maintenance Program |
Program Details |
Remarks |
STANDARD |
Quarterly Check and Services Business hours and work days. | Apply only to clients who live in the vicinity of Klang Valley or within 20km radius. |
TAILOR-MADE |
Time, duration and scope of coverage to suit requirement. | Priority options. |
ON CALL BASIS |
As per agreed scope of coverage. | Priority options |